Terms of Service

1. Acceptance of Terms

By accessing or using our plumbing services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

We provide residential and commercial plumbing services including but not limited to repairs, installations, maintenance, and emergency services. The specific details of services will be agreed upon before work commences.

3. Scheduling and Appointments

We will make every effort to arrive at the scheduled appointment time. However, due to the nature of plumbing emergencies, there may occasionally be delays. We will communicate any changes to the schedule as promptly as possible.

4. Estimates and Pricing

We provide estimates based on our assessment of the work required. The final price may vary if additional issues are discovered during the service or if the scope of work changes. We will communicate any potential changes in price before proceeding with additional work.

5. Payment Terms

Payment is due upon completion of service unless otherwise agreed upon. We accept various payment methods including credit cards, checks, and cash.

6. Warranties

We provide warranties on our workmanship and on certain parts as specified at the time of service. The duration and terms of warranties may vary depending on the service provided.

7. Customer Responsibilities

Customers are responsible for providing accurate information about plumbing issues, ensuring access to the service area, and disclosing any relevant property conditions that may affect the service.

8. Cancellation Policy

We request at least 24 hours' notice for cancellation of scheduled appointments. Late cancellations or no-shows may incur a service fee.

9. Liability Limitations

Our liability is limited to the cost of the services provided. We are not responsible for damages resulting from pre-existing conditions, unavoidable property damage necessary to complete repairs, or issues arising from customer-supplied materials.

10. Dispute Resolution

Any disputes arising from our services shall first be addressed through good-faith negotiation. If resolution cannot be reached, disputes will be resolved through arbitration in accordance with local laws.

11. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

12. Contact Information

If you have questions about these Terms of Service, please contact us at info@plumbingcompany.com or call (555) 123-4567.

Last updated: 3/9/2025